Horizon BCBSNJ Brief Notes V. 22, No. 914: New Horizon Blue App provides quick access to health plan information
Applies to: All markets
New Horizon Blue App provides quick access to health plan information anywhere, anytime
Horizon Blue Cross Blue Shield of New Jersey is pleased to announce the release of our new Horizon Blue App. With our new Horizon Blue App, our members can use their hand-held device to find everything from health plan options and information to our Online Provider Directory, which offers quick and easy access to contact information for our 72 network hospitals and over 28,000 physicians and health care professionals located across New Jersey.
Staying connected is easier than ever for members, with all of their essential information right at their fingertips. By downloading the new Horizon Blue App to their iPhones™ or Androids™*, members will have quick access to:
Online Provider Directory
- Search for a provider based on specialty or ZIP code.
- View detailed information for a provider through the search results.
- Access map navigation to a provider’s address.
- View most recent claims and their details.
- Search for claims within a date range.
- View benefit information such as copayment, coinsurance and deductibles for a specific claim.
Authorizations and Referrals
- View authorization and referral details.
- Check the status of authorizations.
Identification (ID) Cards
- View the front and back of ID cards.
- Request a duplicate ID card.
- View product and coverage information.
- View benefits information such as copayment, coinsurance and deductibles.
Update Additional Insurance
- Add or update coordination of benefits.
Manage An Account/Profile
- Register for Member Online Services
- Retrieve a User ID.
- Retrieve a password.
- Modify a profile (password, e-mail address or phone number).
- Opt-in or opt-out for paperless explanations of benefits (EOBs), e-mails or text alerts.
- Change a Primary Care Physician
- Access our telephone directory.
- E-mail questions via an online form.
Providing our members with easy access to their health plan information is the latest example of how Horizon BCBSNJ is Making Healthcare Work.
* There is no charge from Horizon BCBSNJ to download the Horizon Blue App, but rates from members’ wireless providers may apply.
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