Horizon BCBSNJ Brief Notes V. 22, No. 913: Debit Card Regulation
April 5, 2013 V ol. 22 No. 913
Applies to: HRA and FSA Debit Card Holders
A new regulation went into effect as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act
Effective April 1, 2013, a new regulation went into effect as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act. This new regulation requires consumers to be provided with the option to pay for eligible expenses using a Personal Identification Number (PIN) at the time of purchase, in addition to the current signature process.
This does not change how members currently use their Horizon MyWay or Benny Prepaid Benefits cards. Members may continue to use their card as they always have by swiping their card and providing a signature. However, now they have the option of entering a PIN when using their card.
To use the PIN option, members must first call 1-866-898-9795 to set up their self-selected PIN. The automated system will walk members through the prompts to create a PIN for their card.
Members making a purchase using the Horizon MyWay or Benny Prepaid Benefits Card can:
Swipe their card, then choose:
- Credit to require their signature; or
- Debit to enter their PIN.
- Cash-back and ATM transactions are not allowed under either payment option.
Horizon Blue Cross Blue Shield of New Jersey representatives are available to answer members’ questions about this new payment option, or any other questions about their health care coverage.
Members who have a:
- Health Reimbursement Arrangement (HRA) should call 1-800-355-BLUE (2583).
- Flexible Spending Account (FSA) should call 1-800-224-4426.
Member Services representatives are available Monday through Wednesday and Friday between 8 a.m. and 6 p.m., Eastern Time (ET), or Thursday between 9 a.m. and 6 p.m., ET
BB2013DebitCard (Size: 614 Kb )